Age and identity checks
18+; electronic KYC checks, documents if those fail; age verification may be requested from any customer
We reserve the right to request age verification from any customer and to conduct checks to confirm the provided information.
Their page: www.peachygames.com › termsandconditions (Web Archive copy, 2026-09-15) · read 3 November 2026
Complaints and the ADR body they name
Email support, escalation to Senior Management; aim to resolve within eight weeks; then IBAS (free)
you may contact IBAS […] our Alternative Dispute Resolution (ADR) provider
Their page: www.peachygames.com › termsandconditions (Web Archive copy, 2026-09-15) · read 3 November 2026
Customer support
Live chat 9am–6:30pm; email answered within 24 hours, 7 days a week
Live chat is available 9am until 6:30pm and emails will be answered within 24 hours - 7 days per week!
Their page: www.peachygames.com › termsandconditions (Web Archive copy, 2026-09-15) · read 3 November 2026